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Login into the Credential Issuer

Credential Issuer User Guide

Access the Credential Issuer Visit the DOME Issuer by clicking on the following link: DO...

Updated 7 hours ago by Roger Miret

Introduction

Credential Issuer User Guide

The Credential Issuer is a crucial element in the onboarding process for new users to the DOME Ma...

Updated 7 hours ago by Roger Miret

Registering on the DOME Digital Wallet

DOME Digital Wallet User Guide

Access the Digital Wallet: Navigate to the DOME Digital Wallet homepage and click on the...

Updated 1 day ago by Roger Miret

2. Integration Steps

Verifier M2M Integration Guide

Prerequisites Legal entity has completed onboarding in the ecosystem. LEAR can access t...

Updated 1 week ago by Oriol Canades

1. Introduction

Verifier M2M Integration Guide

Purpose and scope This runbook explains how a backend service or component can integrate with th...

Updated 2 weeks ago by Oriol Canades

Checking available products and buying

Navigating over the marketplace

All the available (Launched) offerings appear in the Search page of the website, so they can be s...

Updated 2 weeks ago by Roberto Balzano

How to set the product pricing model, managing product offerings

Managing orders, products and subscript...

Product Offerings are the entities that contain the pricing models and revenue sharing info used ...

Updated 1 month ago by FICODES Support

How to publish a product through the portal interface, managing product specifications

Managing orders, products and subscript...

Product Specifications represent the product being offered, both digital and physical. To list yo...

Updated 1 month ago by FICODES Support

Practical Considerations for Entities on the Appointment of “Legal Entity Appointed Representative Form”

Company Onboarding process guide for Cl... LEAR appointment form - practical consi...

Disclaimer This document does not constitute legal advice. It is aiming to provide conte...

Updated 1 month ago by Eric Maciá Lang

Credential Revokation

Credential Issuer User Guide

If you need to revoke a legacy credential, please see this section. 1. Revoke Credential (standa...

Updated 2 months ago by Roger Miret

6. Generation of LEAR Verifiable Credentials

Company Onboarding process guide for Cl... Onboarding Guidelines

The verifiable credentials are used in the Marketplace to as the unique login mechanism, for they...

Updated 2 months ago by Roger Miret

How to check for a product qualification

DOME Compliance policy v1.0

The information of the compliance profile will be available in the market place, including the DO...

Updated 2 months ago by Juncal Alonso

The DOME compliance policy

DOME Compliance policy v1.0

Being the DOME scope to create a framework supporting the market requirements, the definition of ...

Updated 2 months ago by Maria Grazia Cellini

How to: manage User settings

Ticketing - Helpdesk Customer User Guide

Customers can reach the User Settings page by clicking on the corresponding icon (see the red squ...

Updated 2 months ago by Roberto Ciriello

How to: access Knowledge Base

Ticketing - Helpdesk Customer User Guide

Customers can always navigate directly to the Knowledge Base when they have a query. Here, they c...

Updated 3 months ago by Maria Grazia Cellini

2. Prerequisites for Onboarding

Company Onboarding process guide for Cl... Onboarding Guidelines

Eligibility Verification Before launching the onboarding process, make sure that you meet the ...

Updated 3 months ago by Eric Maciá Lang

How to: respond to a Ticket

Ticketing - Helpdesk Customer User Guide

Upon reaching the complete details page within the "My Tickets" section, customers will discover ...

Updated 3 months ago by Roberto Ciriello

How to: use attributes for advanced search

Ticketing - Helpdesk Customer User Guide

To search for specific items in the Customer Care platform fill the search bar on the top of the ...

Updated 3 months ago by Roberto Ciriello

How to: open a new request

Ticketing - Helpdesk Customer User Guide

Creating a new ticket within the DOME project's customer support and ticketing platform is a stra...

Updated 3 months ago by Roberto Ciriello

How to: create new Organization/add user to existing Organization

Ticketing - Helpdesk Customer User Guide

For a user, belonging to an Organization allows him to have visibility of all the tickets opened ...

Updated 3 months ago by Maria Grazia Cellini