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How to: modify an active subscription

Web Portal Customer Guide

To modify an active subscription: 1. Log in to your account on the platform or service. 2. Find...

Updated 10 months ago by Maria Grazia Cellini

How to: sort catalog result

Catalog sorting and search functionalities

Sorting catalog results allows you to organize search results based on specific criteria, such as...

Updated 10 months ago by Carmine Chianese

Slides

Reporting Features

DOME Portal reporting features for Customers and Providers Users have automatically available ...

Updated 10 months ago by Mario Martire

Ethics by design

DOME Customer Support Knowledge Base - ...

Historical and Theoretical overview The Ethics by Design approach will be used throughout DOME i...

Updated 10 months ago by Roberto Ciriello

How to: submit an order

Web Portal Customer Guide

Select desired products and add them to your online cart. Proceed to checkout. Enter informatio...

Updated 10 months ago by Andrea Manfrinato

A cloud/edge ecosystem

European cloud/edge services

DOME's ambition is to create collaborative ecosystems that will support the market by achieving t...

Updated 10 months ago by Mario Martire

How to report a data breach

Personal data protection "How to"s

-   Who reports: Any employee of DOME's partners, or any data subject that might have been affect...

Updated 10 months ago by Roberto Ciriello

Keyboard shortcuts

Ticketing - Helpdesk Customer User Guide

Below are the keyboard shortcuts for the ticketing system.

Updated 10 months ago by Andrea Manfrinato

Link

Link to portal

DOME Marketplace

Updated 10 months ago by Roberto Balzano

7. Contact and Support

Company Onboarding process guide for Cl... Onboarding Guidelines

For further help, contact our technical support here.

Updated 11 months ago by Roberto Balzano

Checking marketplace's landing information

Navigating over the marketplace

Customers can also check the information provided on the website's home page. The first thing th...

Updated 11 months ago by FICODES Support

How to manage profile and billing information

Managing profile configuration and orga...

All the users of the system can configure their profile, so they can configure their personal inf...

Updated 11 months ago by FICODES Support

How to log in as an organization and manage session changes

Managing profile configuration and orga...

The Business API Ecosystem supports organizations as defined by the FIWARE IdM. These organizatio...

Updated 11 months ago by FICODES Support

How to publish and manage catalogues

Managing orders, products and subscript...

The Catalogues section is the one that is open by default when accessing My Offerings section. Th...

Updated 11 months ago by FICODES Support

How to publish a resource through the portal interface, managing resource specifications

Managing orders, products and subscript...

Resource Specifications represent the resource being offered. To list your service specifications...

Updated 11 months ago by FICODES Support

How to publish a service through the portal interface, managing service specifications

Managing orders, products and subscript...

Service Specifications represent the services being offered. To list your service specifications ...

Updated 11 months ago by FICODES Support

Books

Navigating the Knowledgebase

Within a category, you'll find books. Books are like containers for documentation on a specif...

Updated 1 year ago by Roberto Balzano

Changing the shelves visualization

Navigating the Knowledgebase

On the right side of the page, there is a button called either "List view" or "Grid View", clicki...

Updated 1 year ago by Roberto Balzano

Knowledgebase Sections

Navigating the Knowledgebase

Upon login, the user gets directed to the 'Shelves' area of the knowledgebase.These are the c...

Updated 1 year ago by Roberto Balzano

Non-electronic submission of Intellectual Property Rights infringement claims

Intellectual Property Rights infringeme...

Although the electronic communication channel provided above is the most expedited way to contact...

Updated 1 year ago by Eric Maciá Lang