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How to request a data update

Personal data protection "How to"s

A data subject might submit a data update request by electronic means at any time. This data upda...

Updated 7 months ago by Andrea Manfrinato

How to request a data removal

Personal data protection "How to"s

A data subject might submit a data removal or data erasure request by electronic means at any tim...

Updated 7 months ago by Andrea Manfrinato

How to report a provider data breach

Personal data protection "How to"s

-   Who reports: Any employee of DOME's partners, or any data subject that might have been affect...

Updated 7 months ago by Andrea Manfrinato

How to: view active subscriptions

Web Portal Customer Guide

1.     Log in to your account. 2.     Look for "Account" or "Settings." 3.     Find "Subscripti...

Updated 7 months ago by Mario Martire

Registration as a Customer

Web Portal Customer Guide

Register as Customer for selected services, enter all data required for you and your organisation...

Updated 7 months ago by Mario Martire

How to: contact the product provider

Web Portal Customer Guide

Find the link to the contact form or email address or chatbot icon on the website. Use it to rea...

Updated 7 months ago by Mario Martire

How to get in touch with the DPO

Personal data protection "How to"s

The DOME Project's Data Protection Officer has been set up as a Data Protection Board, made up of...

Updated 7 months ago by Mario Martire

How to: modify an active subscription

Web Portal Customer Guide

To modify an active subscription: 1. Log in to your account on the platform or service. 2. Find...

Updated 7 months ago by Maria Grazia Cellini

How to: sort catalog result

Catalog sorting and search functionalities

Sorting catalog results allows you to organize search results based on specific criteria, such as...

Updated 7 months ago by Carmine Chianese

Slides

Reporting Features

DOME Portal reporting features for Customers and Providers Users have automatically available ...

Updated 7 months ago by Mario Martire

Ethics by design

DOME Customer Support Knowledge Base - ...

Historical and Theoretical overview The Ethics by Design approach will be used throughout DOME i...

Updated 7 months ago by Roberto Ciriello

How to: submit an order

Web Portal Customer Guide

Select desired products and add them to your online cart. Proceed to checkout. Enter informatio...

Updated 7 months ago by Andrea Manfrinato

A cloud/edge ecosystem

European cloud/edge services

DOME's ambition is to create collaborative ecosystems that will support the market by achieving t...

Updated 7 months ago by Mario Martire

How to report a data breach

Personal data protection "How to"s

-   Who reports: Any employee of DOME's partners, or any data subject that might have been affect...

Updated 7 months ago by Roberto Ciriello

Keyboard shortcuts

Ticketing - Helpdesk Customer User Guide

Below are the keyboard shortcuts for the ticketing system.

Updated 7 months ago by Andrea Manfrinato

Link

Link to portal

DOME Marketplace

Updated 7 months ago by Roberto Balzano

Practical Considerations for Entities on the Appointment of “Legal Entity Appointed Representative Form”

Company Onboarding process guide for Cl... LEAR appointment form - practical consi...

Disclaimer This document does not constitute legal advice. It is aiming to provide conte...

Updated 8 months ago by Roberto Balzano

7. Contact and Support

Company Onboarding process guide for Cl... Onboarding Guidelines

For further help, contact our technical support here.

Updated 8 months ago by Roberto Balzano

Checking available product offerings and catalogues

Navigating over the marketplace

All the available (Launched) offerings appear in the Search page of the website, so they can be s...

Updated 8 months ago by FICODES Support

Checking marketplace's landing information

Navigating over the marketplace

Customers can also check the information provided on the website's home page. The first thing th...

Updated 8 months ago by FICODES Support