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How to: modify an active subscription

Web Portal Customer Guide

To modify an active subscription: 1. Log in to your account on the platform or service. 2. Find...

Updated 1 year ago by Maria Grazia Cellini

How to: sort catalog result

Catalog sorting and search functionalities

Sorting catalog results allows you to organize search results based on specific criteria, such as...

Updated 1 year ago by Carmine Chianese

Slides

Reporting Features

DOME Portal reporting features for Customers and Providers Users have automatically available ...

Updated 1 year ago by Mario Martire

Ethics by design

DOME Customer Support Knowledge Base - ...

Historical and Theoretical overview The Ethics by Design approach will be used throughout DOME i...

Updated 1 year ago by Roberto Ciriello

How to: submit an order

Web Portal Customer Guide

Select desired products and add them to your online cart. Proceed to checkout. Enter informatio...

Updated 1 year ago by Andrea Manfrinato

A cloud/edge ecosystem

European cloud/edge services

DOME's ambition is to create collaborative ecosystems that will support the market by achieving t...

Updated 1 year ago by Mario Martire

How to report a data breach

Personal data protection "How to"s

-   Who reports: Any employee of DOME's partners, or any data subject that might have been affect...

Updated 1 year ago by Roberto Ciriello

Keyboard shortcuts

Ticketing - Helpdesk Customer User Guide

Below are the keyboard shortcuts for the ticketing system.

Updated 1 year ago by Andrea Manfrinato

Link

Link to portal

DOME Marketplace

Updated 1 year ago by Roberto Balzano

7. Contact and Support

Company Onboarding process guide for Cl... Onboarding Guidelines

For further help, contact our technical support here.

Updated 1 year ago by Roberto Balzano

Books

Navigating the Knowledgebase

Within a category, you'll find books. Books are like containers for documentation on a specif...

Updated 1 year ago by Roberto Balzano

Changing the shelves visualization

Navigating the Knowledgebase

On the right side of the page, there is a button called either "List view" or "Grid View", clicki...

Updated 1 year ago by Roberto Balzano

Knowledgebase Sections

Navigating the Knowledgebase

Upon login, the user gets directed to the 'Shelves' area of the knowledgebase.These are the c...

Updated 1 year ago by Roberto Balzano

Non-electronic submission of Intellectual Property Rights infringement claims

Intellectual Property Rights infringeme...

Although the electronic communication channel provided above is the most expedited way to contact...

Updated 1 year ago by Eric Maciá Lang

Electronic Intellectual Property Rights infringement notification

Intellectual Property Rights infringeme...

The DOME Marketplace respects all intellectual property rights. If you are an individual or an e...

Updated 1 year ago by Eric Maciá Lang

How to: see ticket details and receive an update on request status

Ticketing - Helpdesk Customer User Guide

Once a ticket is submitted, customers can track its status, keeping them informed about the progr...

Updated 1 year ago by Roberto Balzano

List of relevant documents and resources

DOME Customer Support Knowledge Base - ...

List of relevant documents and resources Ethics By Design and Ethics of Use Approaches for Art...

Updated 1 year ago by Sofia Ruiz Delaviuda

Key assets: Sovereignty, trust and reputation

What is DOME

Satisfying the EU market requirements, the DOME service catalogue quality will ensure its reputat...

Updated 1 year ago by Roberto Balzano

DOME - Distributed Open Marketplace for Cloud and Edge Services in Europe

What is DOME

With this aim, the first call of the Digital Europe Programme (DIGITAL-2021-CLOUD-AI-01) pressed ...

Updated 1 year ago by Roberto Balzano

Policy context: supporting cloud-to-edge infrastructure and services in Europe

What is DOME

Cloud computing is identified as a central piece of Europe's digital future, providing European b...

Updated 1 year ago by Roberto Balzano