Recently Updated Pages
Breakdown of key features on Helpdesk main page
Here's a breakdown of the key features within the DOME Hepldesk landing page: My Open Tickets:...
How to: create new account
To create a new user account, the customer should follow these steps: Open a web browser and n...
How to: access Helpdesk Platform
To access the customer support and ticketing platform within the DOME project, simply open a web ...
Troubleshooting: Expired Credential Offer
From the moment of the creation of a new Credential the link for the Credential Subject to downlo...
Issuance of a Credential
1. "New Credential" Form To create a Verifiable Credential, click the "New credential" button, a...
Issuance of a Credential with a Signer Account
1. "New Credential as Signer" Form To create a Verifiable Credential, click the "New credential ...
Credentials Management
Dashboard page The dashboard page is the page you are redirected to right after logging in. You ...
How to: Request profile change
To make a profile change request, you must open a web browser and go to the URL: https://tick...
How to: Create a new account
The procedure for requesting an account is as follows: Open a web browser and go to the URL:...
Troubleshooting Common Issues
Camera Not Activating for QR Scan If the camera does not activate when you attempt to use the Sc...
How to qualify a product (User Guide)
/Under construction/ The qualification process is being updated to the new DOME Compliance polic...
Additional criteria and certifications
Additionally, some other criteria and certifications will be accepted in DOME, although will not ...
How to recover an expired qualification
When any of the verified certifications is about to expire (2 months in advance) the service owne...
Profile Professional : Enhanced compliance
Following conditions are to be considered “on top” of the ones already described in Level -Base...
Profile Baseline: baseline eligibility criteria matched
This is the entering acceptance level to enable offer visibility and sharing through the DOME e...
Profile 0: Unmatching baseline requirements
The product offering not matching the baseline qualification requirements are assigned a Level 0 ...
Key Components of the DOME Compliance framework:
The DOME compliance framework is structured around three fundamental pillars, which have collecti...
Introduction to the DOME Digital Wallet
The DOME Digital Wallet is an essential tool for managing your digital identity within the DOME M...
5. Signing the Marketplace Terms and Conditions
Contract Signing After your documentation is verified and you are notified of approval, either y...
4. Submission and verification of Documentation
Required Documentation Depending on whethter you sign them digitally or manually you will be req...