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Registering on the DOME Digital Wallet

DOME Digital Wallet User Guide

Access the Digital Wallet: Navigate to the DOME Digital Wallet homepage and click on the "Register" button to begin the registration process. Complete the Registration Form: Fill out the form with the requested data. Email V...

Forgot Password Process

DOME Digital Wallet User Guide

Access the Forgot Password Link: On the login page, click the 'Forgot password' link if you cannot remember your password. Submit Your Email Address: Enter your registered email address where prompted to receive a password reset link. ...

Credential Management

DOME Digital Wallet User Guide

See your credentials In the "Credentials" tab you can see all the credentials that have been added to your wallet account. Access it by clicking or tapping on the "Credentials" button below.  Delete credential Deleting a Credential: If you ch...

Troubleshooting Common Issues

DOME Digital Wallet User Guide

Camera Not Activating for QR Scan If the camera does not activate when you attempt to use the Scan QR function, follow these troubleshooting steps to resolve the issue: Navigate to Settings Within the DOME Wallet app, navigate to the Settings section.  ...

Introduction

DOME Credential Issuer User Guide

The Credential Issuer is a crucial element in the onboarding process for new users to the DOME Marketplace. This application issues Verifiable Credentials, which are essential for accessing and interacting with the DOME Marketplace. These credentials are issue...

Login into the Credential Issuer

DOME Credential Issuer User Guide

Please be aware that, in order to log in to the Issuer, you need a Wallet account with a credential that includes the "Onboarding - Execute" power, which only LEAR users and DOME admin users possess. Access the Credential Issuer Visit the DOME Issuer...

Issuance of a Credential

DOME Credential Issuer User Guide

1. "New Credential" Form To create a Verifiable Credential, click the "New credential" button, at the top right corner of the dashboard page, which will take you to the creation form.  2. Complete the "New Credential" form Fill all the Mandatee fields of ...

Credentials Management

DOME Credential Issuer User Guide

Dashboard page The dashboard page is the page you are redirected to right after logging in. You can also access it by clicking to the DOME Logo in the upper left corner. Credential statuses DRAFT: the credential has been issued but not activated (the mand...

Troubleshooting

DOME Credential Issuer User Guide

Expired Credential Offer From the moment of the creation of a new Credential the link for the Credential Subject to download the Credential have a lifespan of 72 hours. If the Credential Subject didn't download the Credential in that time or fails to do it th...

How to: create new Organization/add user to existing Organization

Ticketing - Helpdesk Customer User Guide

For a user, belonging to an Organization allows him to have visibility of all the tickets opened by other users within the same Organization. In order to create a new Organization, a delegated user can proceed by opening a ticket indicating the problem "Custo...

How to: Create a new account

Access Procedure to the DOME Platform ...

The procedure for requesting an account is as follows: Open a web browser and go to the URL: https://knowledgebase.dome-marketplace.eu Click on the “ LOGIN” option at the top right, as you can see from the screenshot below. Click the "Register" op...

How to: Request profile change

Access Procedure to the DOME Platform ...

To make a profile change request, you must open a web browser and go to the URL: https://ticketing.dome-marketplace.eu , this procedure will allow you to enter a ticket on the Zammad platform. At the following link you will find instructions for opening a ...

Electronic Intellectual Property Rights infringement notification

Intellectual Property Rights infringeme...

The DOME Marketplace respects all intellectual property rights. If you are an individual or an entity who owns an intellectual property right (IPR) consisting in a copyright or a trademark or a registered design, and you think that an offering or content disp...

Non-electronic submission of Intellectual Property Rights infringement claims

Intellectual Property Rights infringeme...

Although the electronic communication channel provided above is the most expedited way to contact us, in case you have an IPR infringement claim, should you prefer so, you can alternatively send your claim to: DOME PROJECT IPR infringement claims ...

How to publish a service through the portal interface, managing service specifications

Managing orders, products and subscript...

Service Specifications represent the services being offered. To list your service specifications go to My Offerings section and click on Service Specifications. Additionally, it is possible to filter the shown services by its state. To do that, click on Fil...

How to publish a resource through the portal interface, managing resource specifications

Managing orders, products and subscript...

Resource Specifications represent the resource being offered. To list your service specifications go to My Offerings section and click on Resource Specifications. Additionally, it is possible to filter the shown resources by its state. To do that, click on ...

How to publish and manage catalogues

Managing orders, products and subscript...

The Catalogues section is the one that is open by default when accessing My Offerings section. This section contains the catalogues the provider has created. Additionally, it is possible to filter the shown catalogues by its state. To do that, click on Filt...

How to log in as an organization and manage session changes

Managing profile configuration and orga...

The Business API Ecosystem supports organizations as defined by the FIWARE IdM. These organizations can use the system as if they were users, being possible to create organizations catalogs and offerings or acquire them. If the user belongs to an organization...

How to manage profile and billing information

Managing profile configuration and orga...

All the users of the system can configure their profile, so they can configure their personal information as well as their billing addresses and contact mediums. Profile configuration To configure the user profile, the first step is opening the Profile secti...

Checking available products and buying

Navigating over the marketplace

All the available (Launched) offerings appear in the Search page of the website, so they can be seen by customers. Customers can search offerings by keyword using the provided search bar and filter the shown offerings by category using the categories dropdo...