# How to: access Helpdesk Platform

<span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Calibri',sans-serif; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: 'Times New Roman'; mso-fareast-theme-font: minor-fareast; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi; mso-ansi-language: EN-GB; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">To access the customer support and ticketing platform within the DOME project, simply open a web browser and navigate to the following address: <span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ligatures: standardcontextual; mso-ansi-language: IT; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">[<span lang="EN-US" style="mso-ansi-language: EN-US;">https://ticketing.dome-marketplace.eu</span>](https://urldefense.com/v3/__https:/ticketing.dome-marketplace.eu__;!!LQkDIss!VZKLZNMd6aIcLYxEq91X7JahhA4fvpa2cH8h_-mvAe20NLq8G0SXMuG18nQlagX6crLYPWBqbyTkCiCWni1kWQ%24)</span></span><span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Calibri',sans-serif; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: 'Times New Roman'; mso-fareast-theme-font: minor-fareast; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi; mso-ansi-language: EN-GB; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;"><span class="TextRun Underlined SCXW100111446 BCX8" data-contrast="none" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW100111446 BCX8" data-ccp-charstyle="Hyperlink">  
If you want to login and you are an already registered user, just click on the "LOGIN" option on the login page and enter your registered email.</span></span></span>

[![image.png](https://knowledgebase.dome-marketplace-prd.org/uploads/images/gallery/2025-06/scaled-1680-/SZ8image.png)](https://knowledgebase.dome-marketplace-prd.org/uploads/images/gallery/2025-06/SZ8image.png)

If you are not already registered, see next section "How to: create new account" in order to create your own user.