# Interacting with a Quote ( as a Customer )

This is a view of the dashboard as a customer

![image.png](https://knowledgebase.dome-marketplace.eu/uploads/images/gallery/2026-04/scaled-1680-/xoLimage.png)

In this view you can see various fields  
Request Date - is the Date that has been specified in which a provider must provide an asnwer  
Provider - the Denomination of the provider  
Product - Denomination of the product sold  
Status - The status of the request  
Chat bubble - access to the 1on1 chat  
Details - Access to the details of the quest and advanced actions

The chat bubble will let you access the chat for the related quote and send messages to the provider

![image.png](https://knowledgebase.dome-marketplace.eu/uploads/images/gallery/2025-09/scaled-1680-/F5Nimage.png)

The Details button will open the Quote Details window

![image.png](https://knowledgebase.dome-marketplace.eu/uploads/images/gallery/2026-04/scaled-1680-/rThimage.png)

Once the provider has uploaded the PDF document, and the quote is in approved, the quote has new interactions inside the Details Modal

![image.png](https://knowledgebase.dome-marketplace.eu/uploads/images/gallery/2026-04/scaled-1680-/WOzimage.png)

Under the "**Attachments**" Section, you can download the PDF relative to the proposal of the provider

![image.png](https://knowledgebase.dome-marketplace.eu/uploads/images/gallery/2026-04/scaled-1680-/OYXimage.png)

Then clicking **Accept Quote**, will let the Provider know that you accept their proposal and this will formally end the transaction

At any moment, clicking **Cancel Quote** will cancel the quote, and will interrupt any negotiation on it.  
All actions on the quote will be disabled.

Any details regarding the transactions or products should be asked and specified using the chat functionality