# Forgot Password Process

- **Access the Forgot Password Link**:
    
    
    - On the login page, click the 'Forgot password' link if you cannot remember your password.
        
        [![image.png](https://knowledgebase.dome-marketplace.eu/uploads/images/gallery/2025-11/scaled-1680-/Y2fimage.png)](https://knowledgebase.dome-marketplace.eu/uploads/images/gallery/2025-11/Y2fimage.png)
- **Submit Your Email Address**:
    
    
    - Enter your registered email address where prompted to receive a password reset link.
        
        [![image.png](https://knowledgebase.dome-marketplace.eu/uploads/images/gallery/2025-11/scaled-1680-/8Qjimage.png)](https://knowledgebase.dome-marketplace.eu/uploads/images/gallery/2025-11/8Qjimage.png)
- **Confirmation Message**:
    
    
    - After submitting your email, you will see a message confirming that an email has been sent to you with the reset link.
        
        [![image.png](https://knowledgebase.dome-marketplace.eu/uploads/images/gallery/2025-11/scaled-1680-/wMHimage.png)](https://knowledgebase.dome-marketplace.eu/uploads/images/gallery/2025-11/wMHimage.png)
- **Check Your Email**:
    
    
    - Open your email to find the password reset message. Click the link provided within the email to proceed with resetting your password.
        
        [![image.png](https://knowledgebase.dome-marketplace.eu/uploads/images/gallery/2025-11/scaled-1680-/fJGimage.png)](https://knowledgebase.dome-marketplace.eu/uploads/images/gallery/2025-11/fJGimage.png)
- **Reset Your Password**:
    
    
    - Follow the link from your email to a secure page where you can enter a new password.
        
        [![image.png](https://knowledgebase.dome-marketplace.eu/uploads/images/gallery/2025-11/scaled-1680-/3cFimage.png)](https://knowledgebase.dome-marketplace.eu/uploads/images/gallery/2025-11/3cFimage.png)
- **Confirmation of Password Reset**:
    
    
    - Once you have successfully reset your password, you will receive a confirmation on the screen indicating that your password has been changed.
        
        [![image.png](https://knowledgebase.dome-marketplace.eu/uploads/images/gallery/2025-11/scaled-1680-/cJ2image.png)](https://knowledgebase.dome-marketplace.eu/uploads/images/gallery/2025-11/cJ2image.png)