How to: Request profile change To make a profile change request, you must open a web browser and go to the URL: https://ticketing.dome-marketplace.eu , this procedure will allow you to enter a ticket on the Zammad platform. At the following link you will find instructions for opening a ticket: https://knowledgebase.dome-marketplace.eu/books/ticketing-helpdesk-customer-user-guide/page/how-to-open-a-new-request . You will be able to forward a request via the DOME ticketing platform to the group 05-Customer Service Tools , selecting the Knowledgebase – Access roles item in the drop-down menu of the “Problem” section and briefly describing the type of request in the text field.